Effective Date: 16 December 2025

This Privacy Policy describes how Two Ginger Spades LLC, doing business as Coached by Elle ("we," "our," or "us"), collects, uses, discloses, and protects your personal information when you visit our website, interact with our content, sign up for communications, or purchase products and services through third-party platforms.

INFORMATION WE COLLECT

Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
• Contact Information: Name, email address, and other details you submit via forms, newsletter signups, or email correspondence
• Communication Data: Information you provide when contacting us, responding to surveys, or interacting with our emails or messages

Important note: Purchases are not processed directly on our website. Payment information is collected and processed securely by third-party platforms (such as Kajabi, Stripe, or Amazon) according to their own privacy policies.

Automatically Collected Information
When you visit our website, certain information is collected automatically, including:
• Analytics Data: Pages visited, time spent on pages, referral sources, device and browser information, and general usage behaviour via Google Analytics
• Advertising Data: Interaction with ads, pixel data, and engagement metrics via Meta (Facebook and Instagram) advertising tools
• Cookies & Tracking Technologies: Small data files placed on your device to improve site functionality, analyse traffic, and support advertising and remarketing efforts

HOW WE COLLECT INFORMATION
We collect information through:
• Contact and inquiry forms on our website
• Email newsletter signups and lead magnets
• Website cookies and tracking technologies
• Advertising platforms (such as Meta) when you interact with our ads
• Third-party platforms where our products and services are hosted or sold

HOW WE USE YOUR INFORMATION
We use your information to:
• Deliver free and paid content, resources, and services
• Communicate with you, including newsletters, updates, and promotional messages
• Respond to inquiries and provide customer support
• Analyze website performance and user behavior to improve our content and offerings
• Run and optimize advertising campaigns on platforms such as Facebook and Instagram
• Track affiliate link performance and referrals
• Comply with legal and regulatory obligations

ADVERTISING & REMARKETING
We use advertising services provided by Meta (Facebook and Instagram). These services may use cookies, pixels, and similar technologies to:
• Show you relevant ads based on your interactions with our website or content
• Measure the effectiveness of our advertising campaigns
You can manage or opt out of ad personalisation through your Facebook Ad Settings or your browser settings.

AFFILIATE LINKS
Some pages on our website may include affiliate links, including links to products on Amazon. If you click an affiliate link and make a purchase, we may earn a small commission at no additional cost to you.

Amazon and other affiliate partners may collect data in accordance with their own privacy policies. We do not control how these third parties collect or use your information.

THIRD-PARTY SERVICES
We use trusted third-party services to operate our business, including:
• Kajabi: Course hosting, landing pages, email marketing, and checkout processing
• Showit: Website hosting and design
• Google Analytics: Website analytics and performance tracking
• Meta (Facebook & Instagram): Advertising and remarketing
• Stripe: Payment processing (via Kajabi)
• Amazon: Affiliate product links and purchases
• Zoom: Virtual coaching sessions and webinars
• ManyChat: Automated messaging and customer communication
• Unsplash and Kaboom: Licensed images and visual assets
• TryInteract: Quiz creation and delivery for free educational quizzes

Our quizzes hosted via TryInteract are designed for informational and educational purposes. We do not collect or store personal information through TryInteract quizzes, and participation is entirely voluntary.

These third parties may collect, use, and process your information in accordance with their own privacy policies. We encourage you to review those policies directly.

DATA SECURITY
We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

YOUR RIGHTS
Depending on your location, you may have rights including:
• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time via email links or by contacting us

DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries outside of your country of residence, including the United States. We take appropriate steps to ensure your data is protected in accordance with applicable laws.

CHILDREN'S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

CONTACT INFORMATION
Company:
Two Ginger Spades LLC
Doing business as Coached by Elle

Business Address:
Shams Media City
Sharjah, United Arab Emirates

Privacy Concerns:
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: elle@coachedbyelle.com

COOKIES POLICY
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support advertising and remarketing efforts. Our cookie consent banner is provided by Enzuzo, allowing you to manage your cookie preferences at any time. You can control or disable cookies through your browser settings, though some features of the website may not function properly if cookies are disabled.