Effective Date: 28 June 2025

This Privacy Policy describes how TWO GINGER SPADES LLC, doing business as Coached by Elle ("we," "our," or "us") collects, uses, and protects your personal information when you use our website, services, and products.

INFORMATION WE COLLECT

Personal Information

We collect the following types of personal information:
• Contact Information: Names and email addresses
• Payment Information: Credit card details and billing information (processed securely through third-party payment processors)
• Communication Data: Information you provide when contacting us through forms or email

Automatically Collected Information

• Analytics Data: Website usage statistics, page views, and user behavior through Google Analytics
• Cookies: Small files stored on your device to enhance your browsing experience and track website performance

HOW WE COLLECT INFORMATION
We collect your information through:

• Contact Forms: When you submit inquiries or requests through our website
• Course Purchases: When you purchase our coaching programs or digital products
• Email Signups: When you subscribe to our newsletter or marketing communications
• Website Cookies: Automatically collected when you visit our website
• Service Usage: When you participate in our courses, coaching sessions, or use our digital products

HOW WE USE YOUR INFORMATION
We use your personal information for:

• Course Delivery: Provide access to purchased courses and coaching programs
• Marketing Communications: Send you newsletters, promotional emails, and updates about our services
• Analytics: Understand how our website and services are used to improve user experience
• Customer Support: Respond to your inquiries and provide assistance
• Payment Processing: Complete transactions for our services and products
• Legal Compliance: Meet our legal obligations and protect our rights

THIRD-PARTY SERVICES
We work with the following third-party service providers:

• Kajabi: Course hosting, email marketing, and PDF downloads
• Showit: Website hosting and management
• Google Analytics: Website analytics and performance tracking
• Stripe: Payment processing
• Zoom: Virtual coaching sessions and webinars
• Unsplash and Kaboom: Photo licensing and image services
• ManyChat: Customer communication and chatbot services

These third parties have their own privacy policies and may collect and use your information according to their terms.

DATA SECURITY
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-out: Unsubscribe from marketing communications at any time

DATA RETENTION
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.

INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

CHILDREN'S PRIVACY
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

CONTACT INFORMATION
Company:
TWO GINGER SPADES LLC
Doing business as Coached by Elle

Business Address:
Shams Media City
Sharjah, United Arab Emirates

Privacy Concerns:
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: elle@coachedbyelle.com

COOKIES POLICY
We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences, though some website features may not function properly if cookies are disabled.