Effective Date: 28 June 2025

ACCEPTANCE OF TERMS
By accessing or using the services provided by TWO GINGER SPADES LLC, doing business as Coached by Elle ("we," "our," or "us"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

SERVICES OFFERED
Coached by Elle provides the following services:

• Online Courses: Digital coaching and educational programs
• 1:1 Coaching: Individual coaching sessions
• Virtual Coaching: Remote coaching services via video conferencing
• Digital Products: PDF guides, worksheets, and other downloadable materials
• Group Programs: Coaching programs delivered to multiple participants

PAYMENT TERMS

Pricing and Payments
• All prices are listed in the currency specified at the time of purchase
• Payment is required in full before access to services or products is granted
• We accept payments through secure third-party processors including Stripe
• You are responsible for any applicable taxes, fees, or currency conversion charges

Refund Policy
NO REFUNDS: Due to the digital nature of our products and courses, all sales are final. No refunds will be provided for:

• Digital courses and programs
• PDF guides and downloadable materials
• Coaching sessions (individual or group)
• Any digital products or services

By purchasing our services, you acknowledge and agree to this no-refund policy.

INTELLECTUAL PROPERTY RIGHTS

Our Content
All content provided through our services, including but not limited to:

• Course materials, videos, and presentations
• PDF guides and worksheets
• Coaching methodologies and frameworks
• Website content and design
• Business name "Coached by Elle" and associated logos
• Trademarks and branding materials

This content is our exclusive intellectual property and is protected by copyright, trademark, and other intellectual property laws.

License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our content solely for your personal use. You may not:

• Copy, reproduce, or distribute our content
• Share login credentials or course access with others
• Create derivative works based on our content
• Use our content for commercial purposes
• Resell, sublicense, or transfer our materials

USER RESPONSIBILITIES
By using our services, you agree to:

• Provide Accurate Information: Supply truthful and accurate information when creating accounts or making purchases
• Maintain Account Security: Keep your login credentials confidential and secure
• Lawful Use: Use our services only for lawful purposes and in accordance with these terms
• Respectful Conduct: Treat our team and other users with respect and professionalism
• No Sharing: Not share your account access or course materials with unauthorized persons
• Compliance: Follow all applicable laws and regulations when using our services

USER CONDUCT
You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload or transmit harmful or malicious content
• Interfere with the proper functioning of our services
• Attempt to gain unauthorised access to our systems
• Harass, abuse, or harm other users or our team

LIMITATION OF LIABILITY

Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee:

• Specific results from our coaching or courses
• Uninterrupted or error-free service
• That our services will meet your specific needs
• The accuracy or completeness of information provided

Limitation of Damages
To the maximum extent permitted by law, TWO GINGER SPADES LLC shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Personal injury or property damage
• Any damages arising from your use of our services

Our total liability for any claims related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.

COACHING DISCLAIMER

Professional Relationship
The coaching services provided are for educational and motivational purposes only. Our relationship is that of coach and client, not therapist and patient or doctor and patient.

No Guarantee of Results
While we strive to provide valuable guidance and support, we cannot guarantee specific outcomes or results from our coaching services. Your success depends on various factors including your commitment, effort, and circumstances.

Personal Responsibility
You acknowledge that:

• You are responsible for your own decisions and actions
• Coaching is not a substitute for professional therapy, medical advice, or legal counsel
• You should consult appropriate professionals for specific health, legal, or financial concerns

PRIVACY
Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your personal information.

TERMINATION
We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, including for violations of these Terms of Use.

MODIFICATIONS
We may modify these Terms of Use at any time by posting updated terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

GOVERNING LAW
These Terms of Use shall be governed by and construed in accordance with the laws of the United Arab Emirates.

SEVERABILITY
If any provision of these Terms of Use is found to be unenforceable, the remaining provisions shall continue in full force and effect.

CONTACT INFORMATION
Company:
TWO GINGER SPADES LLC
Doing business as Coached by Elle

Business Address:
TWO GINGER SPADES LLC
Shams Media City
Sharjah, United Arab Emirates

Questions or Concerns:
If you have any questions about these Terms of Use, please contact us at: elle@coachedbyelle.com

ENTIRE AGREEMENT
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and TWO GINGER SPADES LLC regarding your use of our services.